Due to the nature of our products, we uphold strict quality and safety standards.
• Returns are accepted only for unused, unopened products
• Items must be returned in their original condition within 7 days of delivery
• Opened or used products are not eligible for return or refund
If your order arrives damaged or incorrect, please contact us within 3 days of delivery with photo evidence so we may resolve the issue promptly.
We recommend performing a patch test prior to full application.
All Naturally Nappi products are thoughtfully formulated by a professional hairstylist and Sisterloc consultant, ensuring quality, care, and expertise in every product.